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FAQ’s

Swim 2 u

Melbourne Swimming Lessons

Frequently Asked Questions

There are many frequently asked questions when it comes to children and swimming, hopefully, you will find the following information helpful. 

Not covered your question? That’s okay, just contact us…

Location, where do you teach?

Swim 2 u teaches in private home pools, in and around Melbourne.

When should my child start swimming lessons?

Austswim recommends infants to be introduced to the aquatic environment from 6 months of age. Infants less than a year old accept water more readily than older children.

Are children assessed?

Your child’s progress is constantly being monitored and as soon as they are ready for the next level, a certificate will be issued and they will move up to the next level.

Check out our ‘Swim and Survive Pathway Progression’ page.

Should we stop swimming during winter?

Certainly not!

  • Children regress quickly, if you have access to an indoor pool then keep going with lessons.
  • Always dress children in layers before and after lessons. This will help their body temperature adjust between the heated pool and the air temperature.
  • You can’t catch a cold from swimming or being outside. You get sick (ie a cold/flu) from catching a virus or bacteria, not from being cold.
What happens if my child is sick on the day of their lesson?

The cancelled lesson will be forfeited.

We can try and extend future lessons, however, this is subject to availability and no guarantee is given.

If your child is unable to take their lesson due to sickness with possible Covid-19 symptoms, you must follow the current guidelines that are in place from the DHSS and provide Swim 2 u with a negative test result to resume lessons.
Swim teacher sick?

In the event of your swim teacher being unavailable due to illness, a suitable catch-up lesson will be offered or, future lessons extended to make up the time.

Am I able to go shopping whilst you teach my child?

Parents/carers must stay on the premises before, during and after lessons.

ALL siblings must be supervised at ALL times.

Siblings are NOT ALLOWED in the swimming pool whilst lessons are in progress.

Alcohol must NOT be consumed by parents/guardians whilst Swim 2 u is teaching on the premises.

What happens if my child or another household member is identified as a close contact to Covid-19?
Should any household person be advised by the DHSS that they are considered a close contact to Covid-19, you must follow the current guidelines that are in place from the DHSS and provide Swim 2 u of such notifications to receive catch up lessons or credits. 
Swim 2 u with a negative test result to resume lessons.
Do you teach private lessons at public swimming pools?

NO, most public pools have policies that DO NOT allow outside teachers to come and teach within their vicinity.

How quickly will my child learn to swim?

Learning is a continuous personal process, all lessons will be structured around each individual child’s needs, pace and learning style. Children learn and progress faster with one on one teaching.

Do you award swimming certificates?

Yes, we do, recognising a child’s efforts is crucial. All lessons are structured around Royal Life Saving’s Swim and Survive programme, certificates will be issued when each stage and level has been completed.

Check out our ‘Swim and Survive Pathway Progression’ page.

Raining or bad weather?

Swim 2 u only teaches in outdoor pools over the summer months.

Swimming lessons will still operate in wet or overcast weather. Lessons will be rescheduled to an alternate date or future lessons extended in the event of storms or heavy rain. Rescheduled lessons and/or extended lessons are subject to teachers availability. 

Outdoor swimming pools must be heated to a suitable temperature.

If my child breaks a bone and is unable to swim, what happens?

Of course under certain circumstances or where a medical note can be provided, Swim 2 u will refund fees.

Arranging larger classes?

Providing your pool is large enough. I am happy to arrange larger classes, please contact us for prices.

 

Do you accept NDIS funding as payment for lessons?

Yes. If you have a self-managed plan we are able to supply invoices for your reimbursement. We can not accept payments via NDIS  managed plans.

What happens if we go into a lockdown?
Any lessons that are missed due to a Covid-19 lockdown, will be rescheduled or credited to your account. 
Swim 2 u's COVIDSafe Plan

Swim 2 u ensures the following procedures are in place to help us all stay safe.

*Swim 2 u will only be servicing fully vaccinated families ( 5 years of age and older) and will require vaccination certificates*

Each item of swim equipment is only used once a day.

All children will have their own designated swim equipment to use each lesson.

All swim equipment is disinfected each evening.

All teachers have conducted The Australian Government Department of Health Infection Control Training – COVID 19.

All swim teachers are vaccinated

Swim 2 u utilises the COVIDSafe app and QR codes.

Teachers will use hand santiser before and after lessons.

Guidelines for face masks will be followed,  masks are not worn in the water.

Swim Shop

Junior Girls swimwear

junior boys Swimwear

New Season swimwear

Sale

Swearwear & Swim Equipment

Available Hours

Monday : 7am – 7pm

Tuesday : 7am – 7pm

Wednesday : 7am – 7pm

Thursday : 7am – 7pm

Friday : 7am – 7pm

Saturday : 7am-930am

Sunday : Closed/No lessons

Bank Holidays: Closed/No lessons

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